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Terms of service

Last Updated: October 1, 2025

Welcome to Pantara! These Terms of Service ("Terms") govern your use of the Pantara website at pantara.store (the "Site") and your purchase of any products offered on the Site. By accessing or using the Site, you agree to be bound by these Terms and all policies incorporated herein (such as our Privacy Policy, Shipping Policy, and Returns Policy).

If you do not agree to these Terms, you may not access or use the Site.

1. General Conditions and Use of the Site

1.1 Age Requirement

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Site.

1.2 Right to Refuse Service

We reserve the right to refuse service to anyone for any reason at any time.

1.3 Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions.

 

2. Products, Pricing, and Orders

2.1 Products and Availability

All products are subject to availability. We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

2.2 Pricing and Payment

All prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue a product without notice. We will not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the service or product.

  • You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site.

  • You are responsible for any applicable sales tax, duties, or fees associated with your purchase.

2.3 Order Acceptance and Cancellation

We reserve the right to refuse or cancel any order placed with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

 

3. Shipping, Returns, and Privacy

These Terms incorporate by reference the following policies, which provide detailed information on specific aspects of your use and purchase experience:

  • Shipping Policy: Governs the shipment and delivery timelines of your products.

  • Returns & Refund Policy: Details our procedures and timelines for returns, exchanges, and refunds.

  • Privacy Policy: Describes how your personal information is collected, used, and shared.

You acknowledge and agree that your use of the Site and purchase of products are subject to these policies.

 

4. Intellectual Property

All content published and made available on the Site, including but not limited to images, logos, text, documents, downloadable files, and anything that contributes to the composition of the Site, is the property of Pantara and/or its creators. This material is protected by copyright and other intellectual property laws.

 

5. Disclaimer of Warranties; Limitation of Liability

Pantara does not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Pantara, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, arising from your use of any of the service or any products procured using the service.

 

6. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

 

7. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

 

8. Contact Information

Questions about the Terms of Service should be sent to us at:

Email: support@pantara.store